We do not accept merchandise in exchange if the product has been compromised.
Final sale items cannot be returned for exchange. If returned to us we will charge your card to return it to you.
You have 30 business days to exchange from the original order date (1st order placed).
Exchanges postmarked after that date will be returned to you.
We suggest you act immediately if the color is wrong.
The color match help section is a tool for you to use in the menu.
Please place your new replacment order online. Yes you will be charged but refunded once the original is returned. We do not accept mail exchanges.
Needs to be in exchange package to return to us:
1) Original order invoice
2) New order invoice
3) This form signed and filled out.
MAIL OPTION is for squads only who paid by check: Please call for directions.
Items must be in original condition not tried on or worn. All exchanges must be done within 30 days of original purchase. Items are not to be removed from original ziplock bags . If you received a discount for a squad it will be applied on exchange. Ship charges are not refundable. If the item(s) are deemed tried on or worn they will be returned to you at your expense.
If this page and below form ALONG WITH ALL INVOICES are not filled out and enclosed we will charge you 6.00 to find the needed information to exchange your item or return the item to you at your expense at our discretion.
We do not accept returns state law and store policy. You must exchange same quantity or a larger quantity. WE SUGGEST YOU RETURN THE ITEMS WITH a tracking NUMBER FROM USPS this way you can see when the item reached us. If you request a signiture the exchange will be delayed as we pick up mail after hours. Cheerleaderhairpeces will not be responsible for lost or non traceable returning items that do not reach us.
If you do not understand , please contact us VIA live chat in the upper right hand corner.
*Please tell us what styles, colors and quantity that you are returning in this package.
List items returning in package:
Mail to Cheerleaderhairpieces/ Att: exchange department
Po box 459, Bella Vista, Ca 96008
I Agree and understand all the above terms of this exchange form. I am the card holder. We do not charge service or restock fees for an exchange if it is done correctly. The information listed above is necessary in order for us to exchange swiftly. If you do not enclose this simple information we will apply a 6.00 fee for a representative to find this information. Unfortunately we may not be able to find it if the card holders name is different than stated on billing info or for other related or non related circumstances. In this case the item will be returned to you at your expense or set aside if we have no form of payment information. Items not claimed within 60 days after we have attempted contant you several times will be discarded as abandoned. Shipping charges will apply by the quantity as stated under our ship section to return any items to you.
I understand cheerleaderhairpieces may need to credit my credit card account 1 time or more times depending on the exchanging items and shipping charges. I further understand cheerleaderhairpieces may have to charge my card for shipping. Cheerleaderhairpieces.com and or hairfocheer reserves the right to collect and credit and or debit your account appropriately for customer record clarity and price error corrections.
I by signing below understand that if my exchange is not correctly done or merchandise is not in original condition, The merchandise will be returned to me regardless of this form and my statement. Ship charges will be applied to my credit card at my expense. Photogragh records of the condition of the items returned to us are taken and stored. Fraudulant chargebacks will be prosicuted to the full extent of the law.
(Print Billing (payer) name on original order credit card.
First__________________________ Middle _________ Last_____________________
Signature required ______________________________-Date_____________