We do not accept merchandise in exchange if the product has been compromised.
Final sale items cannot be returned for exchange. If returned to us we will charge your card to return it to you. Cut to order items are not exchangeable This Wave 8in-6in and style flip 10in,8in 6in.
You have 30 business days to exchange from the original order date (1st order placed). We will refund you within 30 business days from our receipt of the exchange item(S).
Exchanges postmarked after that date will be returned to you.
We suggest you act immediately if the color is wrong.
The color match help section is a tool for you to use in the menu.
Please do not use forever stamps when returning order error items as we do not then know how much to refund you.
Please place your new replacement order online. Yes you will be charged but refunded once the original is returned. We do not accept mail exchanges.
Needs to be in exchange package to return to us:
1) Original order invoice
2) New order invoice
3) This form signed and filled out.
MAIL OPTION is for squads only who paid by check: Please call for directions.
Items must be in original ziplock bag condition never tried on or worn.Tags, card board , tissue and rolls if applicable must be in place. All exchanges must be done within 30 days of original purchase. If you received a discount for a squad it will be applied on exchange. Ship charges are not refundable. If the item(s) are deemed tried on or worn they will be returned to you at your expense.
If this complete form ALONG WITH ALL INVOICES are not filled out and enclosed or an item is disturbed we will charge you 6.00 to find the needed information to exchange your item or return the item to you at your expense at our discretion. We photogragh all pieces we refuse for documentation and the reasons will be in the returned package. This does not happen often but we do take sanitation seriously.
We do not accept returns state law and store policy. You must exchange same quantity or a larger quantity. WE SUGGEST YOU RETURN THE ITEMS WITH a tracking NUMBER FROM USPS this way you can see when the item reached us. If you request a signiture the exchange will be delayed as we pick up mail after hours. Cheerleaderhairpeces will not be responsible for lost or non traceable returning items that do not reach us.
If you do not understand , please contact us VIA live chat in the upper right hand corner.
*Please tell us what styles, colors and quantity that you are returning in this package.
List items returning in package:
Mail to Cheerleaderhairpieces/ Att: exchange department
Po box 459, Bella Vista, Ca 96008
I Agree and understand all the above terms of this exchange form. I am the card holder. We do not charge service or restock fees for an exchange if it is done correctly. The information listed above is necessary in order for us to exchange swiftly. If you do not enclose this simple information asked for above or parts are missing we will apply a 6.00 fee for a representative to find this information necessary to credit your account. Unfortunately we may not be able to find it if the card holders name is different than stated on billing info or for other related or non related circumstances. In this case the item will be returned to you at your expense or set aside if we have no form of payment information. Items not claimed within 60 days after we have attempted contant you several times will be discarded as abandoned. Shipping charges will apply by the quantity as stated under our ship section to return any items to you.
I understand cheerleaderhairpieces may need to credit my credit card account 1 time or more times depending on the exchanging items and shipping charges. I further understand cheerleaderhairpieces may have to charge my card for shipping. Cheerleaderhairpieces.com reserves the right to collect and credit and or debit your account appropriately for customer record clarity and price error corrections.
I by signing below understand that if my exchange is not correctly done or merchandise is not in original condition, The merchandise will be returned to me regardless of this form and my statement. Ship charges will be applied to my credit card at my expense. Photograph records of the condition of the items returned to us are taken and stored. Fraudulent chargebacks will be prosecuted to the full extent of the law. Before you sign this document we suggest reading above terms of exchange again regarding the items condition. We are good at spotting tried on or worn pieces.
(Print Billing (payer) name on original order credit card.
First__________________________ Middle _________ Last_____________________
Signature required ______________________________-Date_____________