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Contact Information

Cheerleaderhairpieces.com brand Company has been online for over 12 years thanks to our great customers and fine products. We look forward to the 2010/2011 season.

We are in the process of designing next seasons new hot styles a future addition to our large current selection.

 We welcome your call or email if you did not receive your order in the time frame you specified. However we ask that you refrain from contacting us until that time has passed. 99.9% of orders deliver on time. Check your receipt for ship time frame you chose and remember the current 2 business day processing time.

Cancel an order:  Did you make a mistake on your order?  You must cancel the order immediately by emailing us. Our website and shopping cart lets you see your order several times before the order is processed. You may not make any changes once you place your order online or by phone, however you may cancel the incorrect order and replace it with a new order. A 10.00 fee will apply if the order has already been processed. Once a order ships it cannot be cancelled. Full cancel information is under our policy section. Please include the billing name or order ID to inquire clhp@att.net  

 

  • Exchange Inquiries: Exchanges require a form. Please see (exchanges) in the menu. Please allow up to 30 business days from the time of our receipt of your order for your exchange to be processed. Color ring credits will be done in the above time frame. Please read the exchange section under policies before you email.

~> Email us : CLHP@ATT.NET ~> Try live chat, by clicking on the Live chat symbol to your right.

~> Our address is: 1812 Keystone Ct. Redding, CA 96003

Please remember that we are an online business, and the fastest most effective way to communicate with us is via email or chat.

~> Phone: (530) 221-0857  -Online orders ship faster than phone orders. All phone orders are charged by us through our online terminal. Please read the policies and terms as you are agreeing to them by placing a phone order. 

Phone calls: Our Friendly staff answers phone calls Monday - Friday 8.30 am to 7 pm PST. On weekends emails and chat will be answered all day. If we miss your call, please leave a detailed message. Calls will be returned in the order they are received. 

Large orders accepted by phone or online may require you to sign a terms of order and credit card agreement form. We will ask you to check your email after placing an order to receive the aggrement form. If we do not receive this form within 5 business days of placing a order, your order will be canceled and refunded less a 20% processing fee. A signature may be required on delivery.

 

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Our hairpieces are designed and manufactured for Cheerleading. They do not contain plastic clips or pins.The attachments are extremely secure. The high quaily and price can not be beat. Fiber quality inspections of hairpieces and time testing has been our highest goal for your satisfaction for 12 years.

 

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